Frequently asked questions

How do I care for my lashes?

  • Clean occasionally. If dried glue builds up on the band of your lashes, gently peel it off with your fingertips.
  • Say no to soaking. Soaking your lashes in water, makeup remover, alcohol, or any other liquid can cause damage.
  • Proper storage is key.

Are there any refunds on orders?

All sales are final. Once an order is placed we can not cancel, refund or exchange. Due to the nature of our products we DO NOT accept returns or exchange on ANY used items.

Do you ship internationally?

Yes. Our international shipping has a flat rate fee of $14.25, and takes about 5-7 business days.

How does the in-store pickup process work?

Please allow at least 24 hours before picking up your order. Upon arrival, please have your order ID and confirmation number ready.

Do you offer free shipping?

YES! There is free shipping on orders over $50.

How often do you have sales?

There is a sitewide sale the third week of every month that lasts the entirety of the designated week.

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Pinky Minks By Jaz, LLC. 4628 S. Evans Ave. Chicago, IL 60653